Here’s the story of when we (or rather I) bought a new projector.
After looking around the web for “what’s the best projector I can get for under 10.000 SEK” (which was the approved budget) I found the answer – Epson TW3200. It had gotten great reviews from reviewers and consumers and it was going down in price. So on Saturday before we went to a 2 year old’s birthday party and then my own birthday party we stopped by one of my favorite stores in the whole world – Netonnet. They have good electronic products for good prices, good internet store and a “no bullshit, no fanciness, no flashy stores, just the products”-attitude I love. And they had just lowered the price of it to from 8.300 to 8.000 SEK so I was happy camper. When we got home on Sunday (yeah, I managed to wait a whole day!) I mounted it in my universal ceiling mount and turned it on. I guess I should have turned it on first because I was met with a “Auto iris error, please contact Epson support”… tried the old “Have you tried turning it off and on again?” and it started up without the error. Did some quick calibation and tested a bit of Star Wars Episode III (the opening space battle is pretty sweet) and it looked decent. Turned it off again, did what a husband, father and homeowner does on a Sunday (which included mowing the lawn).
On the evening my sister came by for the F1 race from Canada. Turned on the projector .. same error. Turned it off and on and it worked. But I don’t want to have to turn it off and on again until the error message goes away, especially not on a newly bought product for 8.000! So I called Epson who simply said “return it for a new one”. Called Netonnet customer service who agreed, no questions asked. So after I got home from work on Monday evening I took a 20 minute drive to Netonnet to have it replace, making sure they had one in stock. I turned it in and no questions asked, money back or buy a new one. So I went to pick up a new one … and no, as I’d feared they didn’t have any. According to their inventory they were suppose to have one, but reality said otherwise. But their other store in Slagsta on the wrong side of town had one, or I could get my money back. More than that, I noticed on their computer screens it cost 8.500 now! Yeah, for some reason it had gone from 8.300 on friday, to 8.000 on saturday to 8.500 on monday? But I argued against that since “there’s no reasons I should pay 500 more today for something I bought on Saturday just because I had to return it” and they agreed. Also I could have bought it anywhere else cause 8.500 was the price it was going for everywhere else!
But I was really set on this projector so I took another 30 minute drive to Slagsta and eventually found the one TW3200 projector they had in stock (which wasn’t where it was supposed to be). Went to the cashier who played the “I’m just a blonde girl at the checkout counter I can’t authorize this reduced prize, I have to call my manager”. Fortunately for me he had the very good service mind I had hoped for and I ended up paying 7800 for it after a 200 reduction for mileage and fueld for the car since I had to drive all the way there! And another 45 minute car trip home, tested it quickly to see I didn’t get the same message and mounted it.
That’s then the other setback hit. I had measured and mounted everything in my home theater, most importantly the ceiling mount, after my old projector. And the lens on this projector was about 4 inches off. Had it been more towards the center it’d been easy fix but this was more away from the center. And this very specific projector doesn’t have a digital compensator for keystone effects like my old one had, which means when it’s that high and that much to one side the image if projected in a straight line is skewed. The way this projector compensates for it is optically, which when it comes to the final image the result is better than digital compensation. And because it’s not only to the side it’s also mounted in the ceiling which means I needed to compensate both vertically and horizontally for it. What this meant is I had to mount my projector so that if the image would be projected in a straight line it would end up in the upper left corner of the room. But when adjusting the lens the image ends up where it should be and with straight lines (or more accurately, “right angles” i.e the corners are 90 degrees). But it took aloooot of fine tuning and with my ceiling mount it was way too much precision for it to be fun or challenging, it was just annoying. Why didn’t they have a digital compensator AND optical compensator for it like my old Panasonic projector had? It was so much easier to sit in the couch and adjust the screen with the push of a button than trying to find that sweet spot where everything lined up! .. but for now the deed is done and it’s sweet as hell!
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